Top End offline after Telstra cable cut
By Rebekah Cavanagh
Northern Territory News
October 29, 2009 02:00am

PHONE and internet connections shut down across the Top End yesterday when a Telstra cable was accidentally severed at a road works site in Darwin.

The underground fibre cable was shredded when a contractor hit it with a rock breaking machine while conducting road works on Woolner Rd about midday.

Telstra said the outage was widespread with fixed line and internet customers as far west as Nhulunbuy and Groote Eylandt and down to Yulara and Pine Creek affected.

Mobile phones were not disrupted.

Spokeswoman Jane de Gault said the contractor was not employed by Telstra. He was working on the site for Downer EDI Works.

"We're treating it as a priority and have a team on the ground fixing it," Ms de Gault said last night.

"We're expecting all services to be restored by midnight."

She said it was a timely reminder for people to "dial before you dig
The Dial Before You Dig hotline - 1100 - is a free national community service designed to prevent damage and disruption to pipe and cable networks in Australia.

Residents still suffering service outages are urged to use a mobile phone and report it to Telstra on 132 203.