About a year ago I bought a dongle in Lebanon to work for Nilesat. Now it has stopped working, and I was wondering how to up-date it. However, I don't know what type it is. Is there a universal tool to find out? The only information on it (apart from Made in China) is "K Modem, Model no: IWF-100". I bought it together with a an Amax SF-4_USB. It requires an internet connection to work. Thanks in advance for any help on this, as I am absolutely lost!