Hi to all! I am a NEWBIE at 70 years old. with many questions. to start with this is what I have. a dream 500s D/3 s/n # 6101203816654s. MAC # 000934396540. I live now in Nanning China from America. watch sat 134.e and 138.e with a 32" dish mortised,11300 LMB, It has been working good for the last 3 years except it fr-eases up when the rain comes and when the internet is slow not to much. the other day I un-plug it and when i went to reboot it all it will do is keep booting over and over with the logo a message that waiting for sat and CCcam221 over and over. All is frozen nothing works. Now i was told i can use (dreamup) to fix it but I do not know how. what cables do I need and what programs on my computer.this is all new to me. can some one run me through this in a layman's way. I am new to this hope i am in the good place for this.