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Thread: No channel on Starsat 550D - PLs helo

  1. #1
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    Exclamation No channel on Starsat 550D - PLs helo

    After upgrading to V3.38 on starsat 550D, I made complete scan and no channels are found on hotbird.

    Is it related to the launch of Hotbird 7 which is not listed in my STB.

    Any idea?

    Thanks for your help

  2. #2

    Re: No channel on Starsat 550D - PLs helo

    Quote Originally Posted by sjodeau View Post
    After upgrading to V3.38 on starsat 550D, I made complete scan and no channels are found on hotbird.
    Is it related to the launch of Hotbird 7 which is not listed in my STB.
    Any idea?
    Thanks for your help
    Did you do a "backup" before upgrading (System setup menu)? You should anytime before puting a new version. After thet you can use the restore function , to restore your setting and favorites.

    If there are no problems with the singnal(check first) - try using "restore" function first and if this doesn`t work do a "reset factory".

  3. #3
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    Re: No channel on Starsat 550D - PLs helo

    Thanks.

    I restored backup, it's working OK but is there any way to scan again from scratch?

  4. #4

    Re: No channel on Starsat 550D - PLs helo

    Quote Originally Posted by sjodeau View Post
    Thanks.
    I restored backup, it's working OK but is there any way to scan again from scratch?

    Go to Installation menu choose the satellite, select Network in SearchMode and run the search - you will find the new channels discovered in the end of your channel list for the specific satellite

    Or, you can delete the satellite(channels included) first in the "Erease SAT/TP" menu and than search that satellite again. In this case any channel related to that satellite in the favorite lists will be deleted

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