Agama targets IPTV with Microsoft Mediaroom integration

Editor | 22-08-2012

Agama Technologies, the video service quality assurance company, has become an official Microsoft Mediaroom ecosystem partner, and plans to launch a Mediaroom edition of its complete end-to-end DTV Monitoring Solution at IBC2012.

The Agama DTV Monitoring Solution is a full-coverage product suite for continuous and real-time monitoring and quality assurance of all forms of video delivery, from service creation to consumption. The new solution offers Mediaroom-powered IPTV operators a suite of presentation, aggregation, reporting and alarming functionality.
Integrating with the Mediaroom platform, the Agama solution provides IPTV operators with end-to-end visibility from head-end to home, making it possible to get a detailed understanding of the service quality across the delivery network. Mediaroom operators can thus act proactively to prevent problems or detect them before customers are impacted, strengthening customer loyalty and profitability. Incident handling also becomes more efficient when problems can be accurately triangulated - where is the problem originating, how severe is it, and how many customers are affected?
For trending and systematic analysis, reports comparing services, regions, DSLAMs or other infrastructure parts can be generated. Reports can be tailored, scheduled and automatically e-mailed to all stakeholders.
"Parts of our solution has already been deployed for a few years in Mediaroom environments with several operators, primarily to monitor in head-ends and post A-server network locations, but now we take the next step and enable these operators to benefit from our full end-to-end solution," said Mikael Dahlgren, CEO at Agama. "Microsoft Mediaroom is the most widely deployed IPTV platform in the world, and we are excited to be able to share our experience and proven product line for video service monitoring and quality assurance with all their operator customers worldwide."