GlobeCast to provide YahLive with satellite signal monitoring services
Louise Duffy | 10-01-2013
Middle East and North Africa (MENA) HD television platform YahLive and content delivery company GlobeCast have announced a new partnership in which GlobeCast will provide YahLive with a 24/7 monitoring and reporting service for YahLive’s satellite signals (video, audio & data) across the MENA region.
A part of YahLive’s ongoing Customer Excellency (Customer First) programme, GlobeCast’s around-the-clock, real-time monitoring and detection services will enhance YahLive’s quality control, maintenance and incidence response capabilities for its growing channel bouquet.
The local monitoring and reporting initiatives will be based in GlobeCast’s regional monitoring centre in Jordan Media City (JMC), in Amman, Jordan. GlobeCast’s global reach and JMC’s regional presence will result in detailed reporting that combines local expertise with global capabilities. GlobeCast is a subsidiary of France Telecom-Orange group.
The agreement was signed by Georges Baroud, CEO of GlobeCast Middle East, and Mohamed Youssif, CEO of YahLive.
Youssif said: “As the region’s HD television satellite platform, YahLive has become synonymous with ‘Pure HD’ and the company that is spearheading MENA’s SD-to-HD conversion in response to the accelerated demand for premium-quality HD television – partnering with global leaders like GlobeCast ensures that we deliver on our No. 1 commitment to television viewers and broadcast partners - to provide the best in service reliability, quality and customer service.”
Baroud added: "Our solution offers YahLive the scalability and flexibility needed to meet its demands. GlobeCast is the first and only broadcast service provider to offer externalised monitoring services in the Middle East. In building this monitoring centre, we were searching for an integrated system that could do everything a channel needed. Broadcasters are concerned about their services’ quality of service and are looking for professionals to help them.”