DISH, Claro launch triple-play bundles in Puerto Rico

Gabriel Miramar-Garcia | 21-08-2013

DISH Puerto Rico and Claro have introduced a bundled offer to consumers on the island, including pay-TV, broadband and voice experience. The bundled offers have gone on sale in all Claro stores, customer service centres and participating DISH retailers, supported by a multi-faceted marketing campaign.

"DISH continues to grow in Puerto Rico and it was natural to partner with the market leader to offer bundled services," said Joseph P Clayton, DISH president and CEO. "This will enhance our expansion plan on the Island giving us a broader presence in more than 150 retail locations. We have an advantage over our competitors: DISH is the only provider to offer more than 100 channels in high definition (HD), and the only one with the Hopper technology. With Claro, we have a superior offer over cable, which we are confident will be appreciated by consumers."

The bundles will start at the promotional price of $54.98 per month. All bundle packages include a dedicated Internet with speed up to 50Mbps, free modem Wi-Fi, access to hundreds Claro Wi-Fi hotspots on the Island and limitless telephony in all of Puerto Rico.

"This alliance allows us to continue bringing Internet to more homes in Puerto Rico, together with DISH, the leader in pay-TV," said Enrique Ortiz de Montellano, Claro president and CEO. "It is an alliance between leaders that bring to market the most robust service offerings all on the same bill. With this, Claro is reaffirmed as the largest telecommunications and entertainment company, with the most coverage in all Puerto Rico."

Bundle customers will have the choice to get DISH's Hopper Whole-Home HD DVR with qualified packages. Introduced in Puerto Rico last October, Hopper allows DISH customers to record, pause and playback live programming and to continue watching the programme paused from any TV in the home.

Customers also will be able to access their live TV and DVR television recordings over the Internet on mobile devices like their laptop, tablet or smartphone. It includes features like AutoHop, PrimeTime Anytime and a recording capability of up to 500 hours of high definition or 2,000 hours of standard definition television.

Through the partnership, customers will be able to add their DISH service to their Claro invoice and take advantage of Claro's methods of payments for their TV and telecommunications needs. These include payment in stores and in Claro's customer service centres, over the Internet, eBill, by phone and through ATM machines.