Verizon expands FiOS Quantum TV to Mid-Atlantic region
Michelle Clancy
| 26 May 2014
Verizon Communications is rolling out FiOS Quantum TV for customers in Maryland, Virginia and Washington, D.C.

The service will include the ability to record up to 12 shows at once; pause and rewind live TV on any TV in the home; and store up to 200 hours of HD programmes with its two terabytes of storage space.

"FiOS Quantum TV enables Verizon to further differentiate from the competition by redefining the total TV-viewing experience for our customers, allowing them to enjoy their entertainment on their terms," said Christopher Childs, Verizon's Potomac region president for consumer and mass business operations. "With FiOS Quantum TV, you'll look at TV in a whole new way."

The Mid-Atlantic region, where Verizon has more than 2.6 million FiOS customers, is the latest market where Verizon is bringing FiOS Quantum TV to its customers. The new service, which launched 1 April in North Texas and Harrisburg, Pa., also is available in the Tampa, Fla.; Pittsburgh; Philadelphia and throughout Delaware. It will continue to roll out in phases over the next several weeks in other markets where FiOS TV is offered.

FiOS Quantum TV also offers a second advanced tier of DVR service, dubbed Enhanced Service, customers can record up to six shows simultaneously and store up to 100 hours of HD programming with one terabyte of storage space.

Both tiers of service will allow customers to control live TV in any room, and start watching a show in one room, pause, move to another room and continue watching where they left off.

Verizon research shows that more than one-third of all TV viewed is recorded content, and adoption of DVR capabilities has grown roughly 60% over the past five years. Simultaneous-recording conflicts have also grown as a major source of frustration among viewers of all ages.

"By listening to our customers, we're doing for TV what we did for the Internet with the launch of FiOS Quantum Internet service," said Bob Mudge, president of the consumer and mass business unit of Verizon. "We're delivering the best, most satisfying TV experience to customers, with features and functionality they want such as more choice, storage and control.

According to the latest Verizon FiOS Innovation Index survey, 78% of respondents nationwide want more DVR storage capacity to record and save more TV programs and movies. Survey responses also revealed that 63% want more tuners so everyone can watch and record live TV when they want; 63% want to watch DVR-recorded programs on every TV in the house; and 57% want to pause, rewind and fast forward live TV programs on every TV in the house.