ITV Player fails during World Cup opener

June 13, 2014 10.29 Europe/London By Julian Clover

ITV World CupFootball fans have been angered after the ITV Player failed to cope with the volume of traffic during Thursday’s World Cup opener between Brazil and Croatia.

Fans took to Twitter to vent their frustration at the glitch, angry that ITV had failed to realise the volume of traffic hitting the servers used by the online service.

The commercial broadcaster posted its own message to those affected by the outage.

“We apologise for any inconvenience, we’re working hard to resume normal service.”

Later adding: “We’re so sorry for the disruption tonight. It wasn’t planned and we know it came at a crucial time during the match. apologies again.”

ITV has a history of inadvertently interrupting its football coverage. In the last World Cup its HD feed ran an advert just at the moment Steven Gerrard scored England’s opening goal against the USA.