DigitalGlue to support Encompass TV channel launches
Michelle Clancy
| 24 November 2014
Encompass Digital Media has chosen DigitalGlue to provide a custom software solution for its deployment of the Harmonic Spectrum ChannelPort integrated channel playout system at Encompass' Stamford, Connecticut, facility.

ChannelPort supports the deployment of new SD and HD television channels by integrating branding and master control switching with clip playback. The DigitalGlue solution creates port profiles that reduce operational errors and increase reliability for broadcast clients.

In this case, the DigitalGlue solution provides a custom software layer between the Spectrum ChannelPort playout system and the Harmonic NMX digital service manager, which manages the Spectrum ports for Encompass. The software creates operator and port profiles to automate the process of limiting the number of users that have change-level access to the service manager.

"It's critical for us, as a major service provider, to minimise risk and maximise the reliability of our service-level agreements with our clients," said Steve Saville, vice president of engineering at Encompass. "The new software layer for Spectrum is a perfect example of how DigitalGlue can assist in the continued improvement of our operations and our customers' experience."

He added: "DigitalGlue was the ideal partner for this project due to its unique relationship with Harmonic and knowledge of the company's products, as well as its established track record of creating intelligent, easy-to-use, and intuitive software."