Tigo taps Intraway to fight pay-TV fraud in Guatemala

DetailsJuan Fernandez Gonzalez | 08 May 2015

Following a regional agreement between Millicom and Intraway Corporation, Guatemala's Tigo has selected the latter's complete provisioning solution for data services, fraud control, multimedia DOCSIS, PacketCable, network monitoring and firmware management.

The solution, which was selected through an open bidding process, comprises Intraway's provisioning suite for data and multimedia services, together with device fraud control, automatic firmware control, and a network and service monitoring system.

"The employees at Intraway and Trektel, Intraway's representative in Latin America, always provide support throughout the installation process and the commercial launching of the product. Thanks to this team, we achieved 100% of the project's objectives in a timely manner," said Ivan Zelada Fierro, systems engineer director at Tigo Guatemala.

"For Millicom it was essential to have alternatives for preventing device fraud and guaranteeing installation quality through a self-provisioning portal, among other critical functionalities. We are satisfied that we were able to help them with a complete, flexible solution that has already been implemented by some of the largest operators in the region," added Ricardo Simpson, COO at Intraway.

Earlier this week, Intraway and Millicom announced an agreement to secure Millicom's revenues across its different direct-to-home (DTH) operations throughout Latin America.