HTC selects Entone for hybrid IPTV service assurance

DetailsMichelle Clancy | 15 July 2015

South Carolina's Horry Telephone Cooperative (HTC) has selected the Entone Engage hosted service assurance platform to support hybrid IPTV services.

Engage is Entone's multi-device service assurance solution, a suite of software tools customised for service providers to help them manage and support their hybrid IP services.

"The number of IP devices is exploding," said Bill Hughes, director of product management at Entone. "Entone is building on our heritage as an IP device and software pioneer by helping operators simplify the growing complexity of the connected home."

For more than 60 years, HTC has offered telecom services to residential and business customers throughout the Horry and Georgetown communities. Today, HTC is the largest telephone cooperative in the US, with over 50,000 access lines.

"With the proliferation of consumer-purchased IP devices and new challenges due to convergence of networks and IP applications and services, not only is it necessary to deliver a high quality, multiscreen video experience, but reducing truck rolls and support calls are also important in making a profitable business case for hybrid TV," said Scott Everett, CEO of plant operations at HTC. "Entone's Engage platform ensures that we are operating efficiently while also delivering an optimal subscriber experience."