The Romanian regulator ANCOM has imposed new obligations on the providers of pay-TV services in the country.
These include a requirement to state the minimum number of channels included in a plan before customers sign a contract, along with a list of those channels in print or in another durable form. Alongside this, they will have to include separately itemised billing information for the lease or supply of equipment, if applicable.
Users should be able to access comprehensive information on the cable, DTH or IPTV services offered by providers on the latter’s websites. If this information is not found on their websites or cannot be obtained from the providers, users can make a referral to ANCOM.
Romania has one of the highest pay-TV penetration rates in Central and Eastern Europe, with almost 7 million of its homes receiving services, according to the latest data published by ANCOM.