2- Click Serial
3- Tick Firmware
4- Click Reset Receiver button
5- wait for 5-7 seconds. (it is vey important) then,
6- Turn ON your receiver and wait 2 seconds and Then Turn it OFF again and turn ON
7- You will see the “ Reset completed” or “Reset Failed”
8 – Repeat for 2-3 times.
9- connect the receiver with TV and download the new SW using emupgrade.
10- IN this case the process of changing ID Was Succeeded.
The new software willbe upgraded.
If Still an error occured, I tell to do another solution.
(info copied from starsat net forum)