Charter in trouble over TV guides

Chris Forrester

‘Broadcasters watch out’ seems to be the advice, at least in St Louis County, Missouri, where the State’s Supreme Court is permitting a legal action to go ahead against cable giant Charter Communications over the company’s TV listings magazine.

Local viewers are being permitted to take an action against Charter over the magazine. Some viewers say they don’t want it, and were never asked whether they wanted the guide.

Two customers, but representative of many, filed a lawsuit in the County, arguing that Charter sent out the printed guide without giving viewers the chance to opt out, and then started charging $3 a month. Further, Charter has not disclosed the actual cost of producing the guide.

Charter fought the lawsuit and initially saw the case dismissed by a lower court. Now the Supreme Court says the action can proceed.