I am asking this on behalf of a friend who does not have internet.
He has an Echolink EL-3020 he purchased this along with an abracadabra card with the supersports (albanian) package.
The dish is pointing at eutelsat W2 and the supersports channels are in the listing but the card is not decripting.
The original supplier told him that he has to input keys as it is not automatic any longer.
Could someone point him in the right direction please.