Serial cable usb (Vista) and firmware update procedure 500FTA

[italman71]

Hello,
I have a problem with the procedure for updating the 500FTA; use a serial cable usb windows with a view and I can not update the firmware to the receiver. In practice I always this screen:



What should I do? It 'a problem with the usb serial cable and what should still set up? What are the settings of comport emulated?
Thanks to all.

[Sheetan]

Did you get a reply? I have same problem.

[ddsb]

now turn off the head and turn on and will start the updating