Akamai to use Eurofins to test and measure video QoE
Joseph O'Halloran
| 01 March 2018

Leading content delivery network provider Akamai has tapped end-to-end quality assurance (QA) and testing services firm Eurofins for research into over-the-top (OTT) quality-of-experience (QoE), giving an objective dataset to help inform OTT workflow decisions.

Eurofins and Akamai have developed a way of understanding OTT QoE by running frame-by-frame capturing and automated testing of multiple encoding profiles on a variety of playback devices such as smart TVs and mobile phones, whilst simulating common conditions seen in the Internet. This dataset will see use with Akamai and Eurofins to advise customers on playback issues that affect OTT QoE and measures to help improve viewer experience.

“Akamai is recognised as one of the most relied upon leaders for innovative, next-gen content delivery across various devices and platforms,” explained Eurofins Digital Testing international business line director, Johan Craeybeckx. “Objectively measuring perceptual visual quality is critical when assessing QoE for streaming video, and we’re proud to be working with Akamai in assuring display QoE for its customers around the globe.”

“Akamai maintains its leadership position through a deep understanding of our media customers, their challenges and the landscape in which they operate,” added Ian Munford, director of product marketing, media solutions, at Akamai. “Developing innovative ways to get a clear and unbiased understanding of online QoE such as this helps us to empower our media customers. Information like this will offer a real competitive advantage and help our customers make informed decisions as they plan their distribution strategies. Eurofins delivered a comprehensive QoE analysis framework, which has provided a rich set of valuable video streaming QoE metrics and insights. This is vital information that the media industry is crying out for.”