Sky to create 1,000 new jobs
November 4, 2019 10.30 Europe/London By Julian Clover
Sky has announced the creation of 1,000 new UK jobs.
It includes 500 new customer service roles at a new contact centre at No 1 Leeds in the city centre, which Sky says will “meet growing customer demand”.
The new contact centre will be set up to support Sky customers however they choose to contact Sky, including call, text, chat via the MySky app or even via Facebook messenger.
The new roles will see Sky’s UK and Ireland employee base grow to 25,000 employees, an increase of nearly 5%.1,000 of them already work in Leeds.
Sky will also directly employ 500 new engineers to install Sky Q, Sky’s next generation TV platform.
Sky already employs 3,500 engineers across the UK with the new permanent positions currently recruiting all over the UK.
Stephen van Rooyen, CEO, UK & Ireland, Sky said: “Our customers love viewing all their favourite shows in one place with Sky Q, so it’s great that 500 new Sky engineers will be hitting the roads right across the UK this winter to meet growing customer demand. Together with our expanded team in Leeds, these 1,000 new employees are a real testament to Sky’s commitment to customer service and investment to create a diverse workforce right across the UK.”
Last month, Sky also announced the creation of a new Sky Studios Innovation Hub based in Leeds and focussed on the development of talent, scripted partnerships and new content experiences. Over the next five years Sky will more than double its investment in original content through Sky Studios.